a. Verify WiFi is enabled (typically via function keys or network settings).b. Confirm the WiFi password is entered correctly (note case sensitivity).c. If driver issues are involved, visit Amazon's “Your Orders” page and use the “Contact Seller” feature to request driver files and installation guides.d. Reset the network in the laptop's “Settings.”
For the first startup, please connect the power adapter. It will take about 2 minutes to boot up. This is normal, so please wait patiently.
After shutting down the device, please disconnect any USB flash drives or other devices to avoid draining the battery.
When the device is running at high speed, the fan will spin faster and make more noise. This is a normal phenomenon and not a cause for alarm.
Don't block the air intake holes at the bottom of the computer, so that it can achieve a better cooling effect.
computer's running speed has slowed down. a. Check for system updates: The temporary slowdown during the update process will be resolved automatically after the update is completed. You can manually pause the update. b. Clean up system junk: Use built-in tools (such as "Storage Awareness") to maintain system performance.
Battery charging issue. Please check if the charger is properly inserted into the left charging port, observe if the DC charging indicator light is on, and confirm if the battery icon at the lower right corner of the laptop screen shows a plug symbol.If the charger is faulty, request a replacement via your Amazon order page (Go to “Your Orders” > Find the order > Click “Order Issues” > Select “Need a Replacement”).
Fn + Esc:Lock/unlock touchpad/Fn + F1:Turn off/on screen display/Fn + F2:Silent switch/Fn + F3:Volume -/ Fn + F4:Volume +/Fn + F5:NO/OFF keyboard backlight/Fn + F6:Display screen brightness -
Fn + F7:Display screen brightness +/Num Lock:Digital keypad switch